Money Policy

Payments
Sawerly.com accepts a variety of secure and trusted payment methods that vary depending on the country. The standard available methods for orders on Sawerly.com are Mastercard, Visa, and bank transfers for online payments. Customers are required to deposit the full amount of the photo shoot offer in an escrow account in Sawerly. The amount is recorded under the customer’s account and will not be transferred to the photographer without the customer’s approval or knowledge. Note that Sawerly adds a service fee over the offer which covers Sawerly’s service expenses.

Sawerly.com guarantees your booking experience to be totally secured, so that you never have to worry about your financial information safety.

Credit Cards
Visa Card Master Card Sawerly.com accepts Visa and MasterCard. You can safely enter your entire card number via our secure server, which encrypts all submitted information. Sawerly uses HyperPay as its payment processing solution to guarantee the best and safest service. For credit cards denominated in a supported currency other than your local currency, your bank or credit card company may charge foreign conversion fees.

Bank Transfers

Sawerly.com also accepts bank transfers to the following bank accounts in Saudi Arabia

Bank Name Account Name IBAN Number Account Number
NCB Sawerly Co. Ltd. SA56 1000 0013 6843 8000 0103 13684380000103
The Saudi Investment Bank Sawerly Co. Ltd. SA09 6500 0000 2022 0741 1001 202207411001
Rajhi Bank Sawerly Co. Ltd. SA33 8000 0462 6080 1536 3352 462608015363352

We request from our customers to fill up the following form after doing a bank transfer to help speed up the confirmation process. However, due to the nature of bank transfers in Saudi Arabia, payment confirmation on the account might take up to 48 hours. Sawerly does not take responsibility of any bank transfer fees


PayPal
Sawerly.com allows customers to use Paypal as a payment method, however, due to the currency restrictions of Paypal, your amount will be converted to US Dollars and be processed as so. Sawerly.com does not take any responsibility for currency exchange fees.

Withdrawing Funds
Sawerly.com provides several ways for photographers to withdraw money from their account. The photographer can choose from several safe and secure ways to withdraw the amount from their account

Bank Transfers
Photographers that would like to have their money transferred to their personal account, they will have to enter the following information in their account in Sawerly
  • Bank Name
  • Name on the account
  • IBAN
  • Account number
Bank transfer requests could take up to 48 hours. Any missing information could cause a delay in the transfer.

Cheques Delivery
An alternative way to withdraw funds is to request a cheque delivery of the amount. The cheque will be issued upon receiving the request from the photographer’s account, and it will be issued to the name registered and the amount requested on the account. If you have any special requests, you will have to send it the customer service email info@sawerly.com

Refunds
In a case where a customer decides not to go through with the booked offer of a photographer, the customer can cancel the booking with 100% refund (excluding the service fee) if it was cancelled a week before the photo shoot date or if the photo shoot did not require the photographer to purchase additional equipment for the shoot. However, if any of the two conditions were not met, then the support team at Sawerly will review the shoot details and decide on the percentage of the refund available for the customer.